Store & Shipping

Do you offer a money-back guarantee?
We sure do.  You can return your PIVOT Tennis Kit, in original condition, for any reason up to 30 days after your purchase.  See full terms here: pi...
Tue, Jan 30, 2018 at 4:47 PM
What if part of my PIVOT Tennis Kit doesn't fit?
A close fit is important. Please be sure to read through our sizing chart closely.  A link to it can be found in the Description section here: https://p...
Tue, Jan 30, 2018 at 4:50 PM
What if I need to order several different-sized kits?
Fantastic!  To do that on pivot.tennis, we'd suggest you make separate orders, one for each size kit that you need. Buy a PIVOT Tennis Kit
Tue, Jan 30, 2018 at 4:52 PM
What countries does PIVOT Tennis ship to?
Currently, PIVOT Tennis is only available in English and to residents of the U.S. and Canada.
Tue, Jan 30, 2018 at 4:54 PM
Will I be charged sales tax?
PIVOT charges the appropriate sales tax for your location, so long as it is in the U.S. and Canada.  It will be added (or not added) automatically to your b...
Wed, Feb 14, 2018 at 6:11 PM
Can I exchange my PIVOT Tennis Kit for a later model?
Upgrades to the PIVOT Tennis app and the sensor firmware will be available on a regular basis, and for free. Changes to the hardware of PIVOT Tennis, su...
Tue, Jan 30, 2018 at 4:59 PM
What payment methods can I use?
The PIVOT Tennis store accepts all major credit and debit cards in the U.S. and Canada. It does not currently accept PayPal, BitCoin, or other non-card form...
Tue, Jan 30, 2018 at 5:01 PM