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Troubleshooting

My screen froze and PIVOT no longer tracks my movements
This is most likely caused by a connection problem between the app and the PIVOT sensors.  If you run into this: Restart the sensor marked H by ho...
Wed, Feb 14, 2018 at 6:12 PM
Not all my sensors are displaying the same color
The colors that your sensors display vary depending on what they're doing and their battery charge level, so interpreting them takes a little practice....
Wed, Feb 14, 2018 at 6:13 PM
Accuracy seems to have suddenly deteriorated
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Tue, Jan 30, 2018 at 5:46 PM
In learn mode, I can't seem to get a score for my swing.
Chances are that this is just a question of how fast you're swinging. Try swinging exactly as fast as you would when you're trying to hit a winner.
Tue, Jan 30, 2018 at 5:48 PM
I dropped a sensor into water and now it malfunctions.
PIVOT sensors are water-resistant but not waterproof. There's a very large chance that if you immerse them in water, even momentarily, they will malfun...
Wed, Feb 14, 2018 at 6:17 PM
I can't pass body calibration. What should I do?
Body Calibration If you're having trouble with body calibration, be sure to note which sensors are improperly aligned. Their numbers will...
Wed, Jan 31, 2018 at 8:01 PM
The motion capture doesn't seem accurate.
This could be caused by a few things: You made some error during setup, or There's strong electromagnetic interference with the sensors T...
Wed, Feb 14, 2018 at 6:19 PM